Brandsen Floors: Beyond Critical Chain – Gerry Kendall

Multi-project management is just one link in the chain that represents the strength of a company. When you make it work, top management attention must focus elsewhere or face stagnation. When workload soars dramatically, a really good system can easily degrade if top management is focused elsewhere. Brandsen, a small flooring company on the west coast of the United States, experienced all of this in the last year. This is part 1 of their journey.